Testing as a Top-Notch Service
Companies today must respond to the ever-increasing demand of delivering products in a fast-paced digital environment. As a result, many traditional system testing departments are being dismantled, teams are being split up, and individual testers are being distributed across multiple projects or functional teams. This transition can lead to workflows that are awkward and siloed, with team members trying to figure out what exactly to do with the tester. Noha Gomaa feels there must be a better way to handle the transition. She champions "testing as a service" to project teams, helping them implement testing in different lifecycle models for major infrastructure transformations and highly custom, product-specific projects. Noha will share how this service model can work in any organization. Services can include having testers assigned to agile projects, measuring QA metrics, conducting root-cause analysis and problem-solving, data setup and test data management, system testing, nonfunctional testing, coaching, and test training. You'll leave being able to model testing services and execute the basic steps needed to establish a service-oriented testing team at your organization.