STARCANADA 2019 - User Experience (UX) Testing | TechWell

STARCANADA 2019 - User Experience (UX) Testing

Tuesday, October 22

Isabel Evans
Independent Consultant
TE

Shifting Our Testing to Embrace Customer Experience

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Tuesday, October 22, 2019 - 8:30am to 12:00pm

In today’s environment, customer and user experience (CX/UX) is overwhelmingly important—and is not just about the product. CX/UX describes all facets of a person’s interactions with and reactions to the product, the organization that supplies it, and the environment in which it is experienced. Isabel Evans says that in order to focus our tests appropriately, it is vital that we testers understand our users’ experiences. We need to explore and measure human, business, and societal impacts of products we develop, and how those aspects are underpinned by technical qualities. We need to shift...

Isabel Evans
Independent Consultant
TJ

Success with Test Automation Projects: A People-driven Approach

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Tuesday, October 22, 2019 - 1:00pm to 4:30pm

As we face increased demands for speed, change and technical excellence—the pressure, and the need for automating aspects of testing increases. But, successful test automation is not just about selecting and implementing tools and a technical infrastructure. People ensure the success or failure of the automation project; they must drive the project. Join Isabel Evans as she shows you how to make your test automation projects people-driven, by focusing on two vital but often neglected elements of any automation project: attitudes towards automation and experiences of automation. What...

Wednesday, October 23

Phil Wells
New York Times
W6

Automating the New York Times Crossword

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Wednesday, October 23, 2019 - 11:30am to 12:30pm

The New York Times digital crossword has more subscribers than the population of Iceland. The team responsible for this media mainstay add new features all the time. They release new games, like Spelling Bee and Letter Boxed. They introduce new features, like leaderboards and vertical streaks. They add engaging bonuses like milestone animations to the crossword. How does a team doing so much, with a product so renowned, ensure that they're building in quality with every new release? Join Phil Wells, a software engineer in test for the Games team, as he discusses that very topic. Phil...

Thursday, October 24

Carrie Hughston
SAS Institute
Lynneth Lohse
SAS Institute
T9

The Hidden Testers in Your Organization

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Thursday, October 24, 2019 - 2:45pm to 3:45pm

The market demands that high-quality software is released at an increasing pace, yet resources remain fixed. How can organizations expand and improve testing under these conditions and help prevent costly and embarrassing bugs in production software? Why not invite internal staff to test-drive preproduction software? Structured testing events engage everyone across the company—sales, legal, day care workers, front desk receptionists—to exercise emerging software and give feedback directly to the development team. The results are incredibly valuable feedback for the development...

K5

Automation Face Off

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Thursday, October 24, 2019 - 4:00pm to 5:00pm

What do you think about when you hear the words "test automation"? Are you considering developing your own tools to help you probe the product deeply, or will you apply a commercial tool for automated checking? Are “tools” and “automation” the same thing in your world, or do you see them as fundamentally different? Are you excited by new, powerful, enabling technologies, or do you worry that a robot will replace you? And are these our only choices? One thing is for sure: When we apply automation and tools, we may fundamentally change the context and the nature of the work we do. Our...