Once the one developer who didn’t like to do testing, Sophie Benjamin committed to making software testing a well-respected career path. Sophie has been working in the IT world for more than twenty-five years, acquiring strong experiences in managing all IT roles. She has devoted the last seven years to building and remodeling QA and test teams. Her experience focuses on positioning QA and test teams as a strategic component of a strong partnership within IT departments in order to contribute to the enterprise's objectives. Sophie created a team of QA specialists that is now recognized as an ISTQB platinum partner. She is currently the head of the QA department at Videotron, a Quebec leader in the telecom field.